Showing posts with label contact centers. Show all posts
Showing posts with label contact centers. Show all posts

Thursday, January 12, 2017

Gamification Design for Training and Talent Development


How will you use gamification in your employee engagement and talent development programs in 2017?

Designing gamification for learning and talent development programs is FUN and fulfilling. No more dry, boring lectures or eLearning programs! I want to share a sampling of the designs done by just a few of the 100s of professionals who took our Level 1 Gamification Apprentice Certification in 2016.

Saturday, November 26, 2016

5 Things You Should Know About Gamification


As a business owner, leader, manager, HR or talent development professional, you can learn how to create fun and rewarding gamified experiences to achieve the business objectives that are crucial for the success and profitability of your organization. But you’ll have to begin with a willingness to think differently.

Here are 5 things to consider in gamification design.

Tuesday, June 14, 2016

Gamification Design: We All Play Games


The reality is… you enjoy playing games. We’ve been playing games since the days of cavemen, and it is your nature to compare yourself to see how you measure up to others.

Games drive emotions, build loyalty, and create character.
What if you could take game mechanics like competition, collaboration, and chance -- and apply them to your organization to teach, persuade, and motivate people?

Is it possible to make dull training; or difficult, tedious, or challenging tasks just a little more fun?

The answer is YES!

Forward thinking organizations understand the power of Gamification to increase engagement, and are quickly learning how to leverage its power.

Gamification does NOT equal technology or playing video games. It is an important and powerful strategy for influencing and motivating people. Simply defined, Gamification uses game mechanics and rewards for non-game applications in order to solve a wide range of business problems.

An excerpt from an Introduction to Gamification class with facilitator Monica Cornetti, Sententia Founder and CEO.



Here are three factors to consider as YOU explore how Gamification can help you and your organization.
  • Clearly Identify the Business Objectives – Instead of asking, “How can we leverage Gamification in our organization?” begin with clearly defined business objectives and an analysis of the suitability of Gamification to achieve those business objectives.
  • Think of the Audience as Players not Puppets – Slapping some meaningless points, badges, and leaderboards into your event or marketing strategy does not mean that you’ll be able to get people to do what they’ve been unwilling to do before. Engage the target audience with meaningful incentives.
  • Design for Player-Centricity –The sweet spot for Gamification is where the business objectives and player objectives overlap. Gamified applications must be designed to motivate players to achieve their goals.
At its core, Gamification is about finding the fun in the things that we have to do.

Making business processes compelling by making them fun. It's about the most fascinating and coolest thing that I can think of. 


More Gamification Articles:
For information on earning a Gamification Certification for Learning, Talent Management and Organizational Development Professionals visit www.SententiaGames.com

About the Author:  Monica Cornetti
Founder and CEO, Sententia
www.SententiaGames.com
www.monicacornetti.com

A gamification speaker and designer, Monica Cornetti is rated as a #1 Gamification Guru in the World by UK-Based Leaderboarded. She is the author of the book Totally Awesome Training Activity Guide: Put Gamification to Work for You, writes The Gamification Report blog, and hosts the weekly Gamification Talk Radio program.

Wednesday, February 24, 2016

The 4 Mistakes Every First-Timer Makes with Gamification Design

As a gamification strategist and designer, I am excited that there is a lot of buzz around gamification in corporate learning and talent management. And at the same time I see a lot of confusion about what it really means to gamify a learning program. One thing I try to make clear is that gamification is NOT about designing a game, nor is it simply adding a way to earn points or handing out badges to your learners. It’s about finding the right motivators for your audience that promote the desired actions to achieve the desired outcomes.
So as you start your gamification strategy design, be sure to conduct a self-audit of the four common mistakes listed below – rather than just jumping in to a solution that may not be appropriate for you.

Saturday, January 16, 2016

Gal Rimon - The Evolution of Gamification


With special guest Gal Rimon of www.gameffective.com

Enterprise gamification is evolving, influenced by changes to performance management methodologies, the concept of fitbit and the quantified self, a deeper understanding of employee motivation and the use of game narratives. On this episode of Gamification Talk Radio, Gal and Monica explore how gamification is:

Thursday, November 19, 2015

The Gap Between Where You Are and Where You Want to Be


There's that gap between where you are and where you want to be. It’s that risk you haven't taken. We all have to take risks to get to the next level, but then fear and self-limiting beliefs act like a rubber band pulling you back. You try to reach that next level but the elasticity of that rubber band pulls you right back to your comfort zone. Inside the comfort zone there is no room for courage, boldness or enthusiasm.

Fear is a self-fulfilling prophecy. It keeps you from making intelligent risks that help you achieve your desires and instead - it follows a patterned cycle to fulfill that which you feared.

Let me show you what I mean... let's walk through the fear cycle together.

Friday, September 25, 2015

Gamification 101 - Slideshare Presentation


Gamification is at the beginning of what will likely become an incredibly successful industry. Organizations will seek designers to help them explore the potential of gaming technology and ideas that produce behavioral and attitudinal change in human resources, talent development, instructional design, and even employee engagement.

Humans like to play, and when there is play involved, we become clever and skillful learners. Add the word “challenge” to any activity, and watch people become intrigued.


As you define the mission, create an epic adventure, add a variety of scenarios for discovery and learning, build a game layer, and tie it all together with aesthetics and design – you’ll get first-hand experience of how gamification design is used to create change within organizations.

You’ll be 100% engaged as you experience gamification for talent development. It’s like getting a gold star for a good job… only better.






More Gamification Presentations on Slideshare.

For ideas on the power of gamification and the use of games in learning, get started with a Sententia Level 1 Gamification Certification - enrolling now for online certification.

About the Author:  Monica Cornetti
Founder and CEO, Sententia
www.SententiaGames.com
www.monicacornetti.com

A gamification speaker and designer, Monica Cornetti is rated as a #1 Gamification Guru in the World by UK-Based Leaderboarded. She is the author of the book Totally Awesome Training Activity Guide: Put Gamification to Work for You, writes The Gamification Report blog, and hosts the weekly Gamification Talk Radio program.